Your questions, answered clearly.

Delivery & Ordering

How do delivery slots work?

What is the substitution policy?

We let you select a precise window. Our drivers arrive within that exact timeframe, backed by our on-time promise.

If an item is out of stock, we refund you instantly instead of replacing it with an unwanted alternative.

Which zip codes do you serve?

How do I modify my order?

We deliver to select suburban residential zones. Enter your zip code at checkout to verify active coverage in your neighborhood.

You can adjust items or reschedule delivery windows directly from your account up to two hours before your slot.

Still need assistance?

Our dedicated customer support team is ready to assist you with any specific order or delivery inquiries.